Reorganization at the Harvard Law School Library (A)

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Case: HE195REORGA
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Case: HE195REORGA
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After 27 years under the same director, the Harvard Law School Library (HLSL), the world’s largest academic law library, needed a new organizational plan. Significant challenges face HLSL Director John Palfrey as he tries to initiate cultural change, earn the respect of law school faculty and library staff, and rethink the library’s strategy and work for the digital era. A year after implementing the recommendations of a library staff Steering Committee and working with an outside consultant, significant cultural change seems to have taken root in the recently reorganized HLSL. Did Palfrey take the best approach to fostering organizational change? Is HLSL now best positioned to meet future challenges? What more could Palfrey have done to ease the anxieties of library staff?

Subjects: Reorganization, Strategic Planning
Setting: Private

Also available: Reorganization at the Harvard Law School Library (B)

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